FAQ

Yes, we can customize the machine strictly according to your requirements.

Our production lead time is usually 3-6 months after DQ confirmed.

We provide a full set of documents, including: DQ, IQ, OQ, PQ, SAT, FAT,  PID, Electrical drawing, Instruction Manual, etc.

Generally, TT or irrevocable L/C at sight.

We will reply you within 12 hours by email or phone.

We can offer technical advise FOR FREE.

Yes, we will design and manufacture the equipment according to the GMP/FDA/WHO regulation, and we will support you to get the certificate.

Yes, we can arrange our engineer to visit your site after order confirmed so we can release the proper design.

Our team has been in pharamaceutical and clean room industry for almost 20 years, we have done projects in over 20 countries.

Ask For A Quick Quote

We will contact you within 1 working day, please pay attention to the email with the suffix “@sanzmachine.com”