FAQ
Can you customize the machine according to our requirements?
Yes, we can customize the machine strictly according to your requirements.
What is your production lead time?
Our production lead time is usually 3-6 months after DQ confirmed.
What documents do you usually provide?
We provide a full set of documents, including: DQ, IQ, OQ, PQ, SAT, FAT, PID, Electrical drawing, Instruction Manual, etc.
What is your payment terms?
Generally, TT or irrevocable L/C at sight.
What's your after-sales service?
We will reply you within 12 hours by email or phone.
We can offer technical advise FOR FREE.
Is your equipment in accordance with GMP, FDA, WHO?
Yes, we will design and manufacture the equipment according to the GMP/FDA/WHO regulation, and we will support you to get the certificate.
Can you arrange engineer to visit our site?
Yes, we can arrange our engineer to visit your site after order confirmed so we can release the proper design.
How many years have you team been in this iindustry?
Our team has been in pharamaceutical and clean room industry for almost 20 years, we have done projects in over 20 countries.